Integrations

Connect your support stack to Solidroad

Sync the customer support tools your team already relies on to centralize quality, training, and insights in one platform.

CRM and Support Integrations

Sync tickets, conversations, and customer context from tools like Zendesk, Intercom, and Gladly so Solidroad can score agents using the systems your team already works in.

AI Support Agent Integrations

Connect AI agents like Decagon, Sierra, and Fin to automatically evaluate their performance, surface improvement areas, and deliver targeted training based on real customer interactions.

Knowledge Management Integrations

Import policies, macros, and documentation from platforms like Guru and Notion to generate accurate simulations, scorecards, and guidance that reflect how your team actually supports customers.