Innovative CX teams
love Solidroad

Real teams using Solidroad to see, measure, and improve every customer conversation.

Fever achieves 100% quality visibility across global support operations

50%

drop in interview time

Ryanair validates candidate quality at scale, cutting hiring time in half

1 Hour

Saved per simulation

ActiveCampaign achieves consistent quality measurement across global teams

18%

Reduction in Average Handling Time

Crypto.com improves CSAT by 3% and reduces handling time by 18% with quality visibility at scale

Fever achieves 100% quality visibility across global support operations

50%

drop in interview time

Ryanair validates candidate quality at scale, cutting hiring time in half

1 Hour

Saved per simulation

ActiveCampaign achieves consistent quality measurement across global teams

18%

Reduction in Average Handling Time

Crypto.com improves CSAT by 3% and reduces handling time by 18% with quality visibility at scale

Fever achieves 100% quality visibility across global support operations

50%

drop in interview time

Ryanair validates candidate quality at scale, cutting hiring time in half

1 Hour

Saved per simulation

ActiveCampaign achieves consistent quality measurement across global teams

18%

Reduction in Average Handling Time

Crypto.com improves CSAT by 3% and reduces handling time by 18% with quality visibility at scale

"We now have visibility into quality across 100% of interactions, not just a sample. And when we find gaps, we can verify they're fixed before they affect more customers."

Natalia García Jané

Senior Operations Manager (Customer Care)

100%

Customer interactions scored

"We now have visibility into quality across 100% of interactions, not just a sample. And when we find gaps, we can verify they're fixed before they affect more customers."

Natalia García Jané

Senior Operations Manager (Customer Care)

100%

Customer interactions scored

"We now have visibility into quality across 100% of interactions, not just a sample. And when we find gaps, we can verify they're fixed before they affect more customers."

Natalia García Jané

Senior Operations Manager (Customer Care)

100%

Customer interactions scored

"We now have visibility into quality across 100% of interactions, not just a sample. And when we find gaps, we can verify they're fixed before they affect more customers."

Natalia García Jané

Senior Operations Manager (Customer Care)

100%

Customer interactions scored

"We now know agents meet our quality bar before they ever touch a customer. That's the difference."

Marissa Taylor

Manager Product Support

50%

Faster time to quality threshold

"We now know agents meet our quality bar before they ever touch a customer. That's the difference."

Marissa Taylor

Manager Product Support

50%

Faster time to quality threshold

"We now know agents meet our quality bar before they ever touch a customer. That's the difference."

Marissa Taylor

Manager Product Support

50%

Faster time to quality threshold

"We now know agents meet our quality bar before they ever touch a customer. That's the difference."

Marissa Taylor

Manager Product Support

50%

Faster time to quality threshold

“Team members are happy that quality is now representative of 100% of their work, and not just a lucky or unlucky sample.”

Basile Jodeau

Knowledge Manager

100%

Customer interactions scored

“Team members are happy that quality is now representative of 100% of their work, and not just a lucky or unlucky sample.”

Basile Jodeau

Knowledge Manager

100%

Customer interactions scored

“Team members are happy that quality is now representative of 100% of their work, and not just a lucky or unlucky sample.”

Basile Jodeau

Knowledge Manager

100%

Customer interactions scored

“Team members are happy that quality is now representative of 100% of their work, and not just a lucky or unlucky sample.”

Basile Jodeau

Knowledge Manager

100%

Customer interactions scored

Raise the bar for every customer interaction

COMPANY

Social

Raise the bar for every customer interaction

COMPANY

Social

Raise the bar for every customer interaction

COMPANY

Social

Innovative CX teams love Solidroad

Fever achieves 100% quality visibility across global support operations

50%

Ryanair validates candidate quality at scale, cutting hiring time in half

1 Hour

ActiveCampaign achieves consistent quality measurement across global teams

18%

Crypto.com improves CSAT by 3% and reduces handling time by 18% with quality visibility at scale

Fever achieves 100% quality visibility across global support operations

50%

Ryanair validates candidate quality at scale, cutting hiring time in half

1 Hour

ActiveCampaign achieves consistent quality measurement across global teams

18%

Crypto.com improves CSAT by 3% and reduces handling time by 18% with quality visibility at scale

Fever achieves 100% quality visibility across global support operations

50%

Ryanair validates candidate quality at scale, cutting hiring time in half

1 Hour

ActiveCampaign achieves consistent quality measurement across global teams

18%

Crypto.com improves CSAT by 3% and reduces handling time by 18% with quality visibility at scale

"We now have visibility into quality across 100% of interactions, not just a sample. And when we find gaps, we can verify they're fixed before they affect more customers."

100%

"We now have visibility into quality across 100% of interactions, not just a sample. And when we find gaps, we can verify they're fixed before they affect more customers."

100%

"We now have visibility into quality across 100% of interactions, not just a sample. And when we find gaps, we can verify they're fixed before they affect more customers."

100%

"We now have visibility into quality across 100% of interactions, not just a sample. And when we find gaps, we can verify they're fixed before they affect more customers."

100%

"We now know agents meet our quality bar before they ever touch a customer. That's the difference."

50%

"We now know agents meet our quality bar before they ever touch a customer. That's the difference."

50%

"We now know agents meet our quality bar before they ever touch a customer. That's the difference."

50%

"We now know agents meet our quality bar before they ever touch a customer. That's the difference."

50%

“Team members are happy that quality is now representative of 100% of their work, and not just a lucky or unlucky sample.”

100%

“Team members are happy that quality is now representative of 100% of their work, and not just a lucky or unlucky sample.”

100%

“Team members are happy that quality is now representative of 100% of their work, and not just a lucky or unlucky sample.”

100%

“Team members are happy that quality is now representative of 100% of their work, and not just a lucky or unlucky sample.”

100%

Raise the bar for every customer interaction

Raise the bar for every customer interaction

Raise the bar for every customer interaction

Innovative CX teams
love Solidroad