How Oxford Global Resources Scaled Onboarding 10x Without Hiring More Trainers
Oxford Global Resources is a global staffing and consulting firm that connects skilled professionals with companies across healthcare, technology, and life sciences to drive business outcomes.
simulations per hire completed
Industry
Professional Services & Staffing
Customer
Doniel Kofel, Chief People Officer/CHRO
User since
Jul 2025
Oxford Global Resources is a global staffing and consulting firm that connects skilled professionals with companies across healthcare, technology, and life sciences to drive business outcomes.
Oxford Global Resources needed to ramp onboarding from 20 to 200 hires almost overnight, WITHOUT hiring more trainers or overwhelming their L&D team. Their old approach of live, small-group roleplays simply couldn’t keep up. By rolling out Solidroad’s AI-driven simulations, Oxford instantly scaled hands-on sales training across the entire onboarding cohort, blending live coaching with realistic practice scenarios. As a result, every new hire could complete 100+ roleplays, the team delivered 10x more training with the same staff, and onboarding quality stayed high: all without missing a beat.
The challenge
The Challenge: Why Oxford’s Traditional Training Model Couldn’t Handle Hyper-Growth
Oxford Global Resources faced a massive challenge:
They needed to scale their onboarding program from 20 hires to 200, virtually overnight.
The company had no time to hire or ramp new trainers.
The existing L&D team lacked the bandwidth to support that volume of new hires.
Their traditional training model relied on 1:1 and small group roleplays, which couldn’t scale.
Without immediate support, Oxford risked onboarding hundreds of new sales reps without proper skill development, jeopardizing long-term success and retention.
We needed to scale our current onboarding program quickly from 20 hires to 200. We did not have the ability to hire more trainers. Solidroad closed the gap for us.
Doniel Kofel
Chief People Officer/CHRO, Oxford Global Resources
WHY SOLIDROAD?
Why Did Oxford Global Resources Choose Solidroad?
Oxford needed a solution fast, and Solidroad delivered. They didn't need to overthink it.
User and admin-friendly – Easy to roll out at scale, even for non-technical teams
Highly customizable AI – Adaptable to a wide range of sales training needs
Speed of deployment – Allowed Oxford to plug the training gap immediately
Blended learning – Combined AI roleplays with live coaching for scalable, hands-on training
SOLUTION
Solution: Combining Live Coaching with AI to Train at Scale
Oxford now uses Solidroad to train its new sales interns and associates, simulating real sales conversations across the entire sales process—from introductory calls to complex negotiations.
Blended roleplay approach: Combines live coaching with AI-powered simulations.
Full sales process coverage: Simulations span simple to advanced sales scenarios.
Scalable onboarding: Enabled a single L&D team to support 10x the volume without losing quality.
“Our new hires typically go through nearly 100 roleplays during training. We didn’t have the capacity to do that at scale. Solidroad changed that.”
Doniel Kofel
Chief People Officer/CHRO, Oxford Global Resources
RESULT
Solidroad helped them achieve:
~100 simulations per hire completed during onboarding
No additional trainer headcount required
New hires feel more confident and capable entering their roles
L&D team productivity multiplied overnight
While performance metrics are still being tracked as this class graduates, Oxford expects to see reduced ramp time and higher productivity from this high-volume hiring initiative.
With Solidroad we are able to blend live and simulated roleplays and guarantee our hires have the skills developed to be successful in role.
Doniel Kofel
Chief People Officer/CHRO, Oxford Global Resources
© 2025 Solidroad Inc. All Rights Reserved